FAQ | Kenzi Flowers Coffee

How can I reach Kenzi for inquiries?

You can contact us via phone at 04-2500403 or email at hello@kenzidxb.com. You can also visit our shop in Al Barajeel Oasis Complex, Shop 4002, Mirdif, Dubai. Have more questions? Feel free to reach out—we're happy to help!

Can I cancel my order?

Yes, cancellations are accepted within a specific timeframe. Contact us as soon as possible to check eligibility.

What is your refund policy?

Please refer to our Refund Policy page for details on returns, cancellations, and refunds.

Can I book a private flower arrangement workshop?

Yes! We offer group workshops for flower arrangements, flower box design, and gift wrapping. Contact us to book a session.

Do you provide flower arrangements for events?

Yes, we offer event decoration services for birthdays, weddings, corporate events, and more. Custom packages are available.

Can I place an order online?

Yes, you can order flowers, gifts, and coffee online through our website with secure payment options. Alternatively, you can order from us directly by calling our landline or texting us on WhatsApp.

What payment methods do you accept?

We accept cash, credit/debit cards, and online payments through our website.

What types of coffee do you serve?

We serve specialty coffee, including espresso, cappuccino, lattes, Turkish and Arabic coffee, made with high-quality beans.

Do you offer coffee workshops?

Yes! We host latte art workshops, Barista 101 sessions, and Arabic coffee-making classes in groups and individual. Check our schedule for upcoming events.

Can I add a personalized message with my flower delivery?

Absolutely! We provide complimentary message cards with every bouquet. Type in your message when making the order.

Do you provide flower subscriptions?

Yes, we offer Weekly, Bi-Weekly, and Luxury Flower Subscription packages for homes and businesses.

Can I request a custom bouquet?

Yes! You can customize bouquets by choosing specific flowers, colors, and arrangements. Contact us or visit our shop for details.

What types of flowers do you offer?

We provide a variety of fresh flowers, including roses, lilies, orchids, and seasonal blooms. We also create custom arrangements upon request.

Where is Kenzi located?

Kenzi is located in Al Barajeel Oasis Complex, Mirdif, Dubai. Visit us to enjoy fresh flowers, specialty coffee, and custom gifts

Do you offer same-day delivery?

Yes, we offer same-day delivery for flower arrangements and gifts. Orders must be placed before 4 PM to qualify.

What are your operating hours

We are open daily from 9 AM to 11 PM!

Frequently Asked Questions